Planning for a safe retail reopening amid the COVID-19 pandemic.

How do you prepare a furloughed workforce to be ready for the “New Normal” work environment? How do you control corporate data, but serve it to a personal device safely? How do you train your employees at distance safely, and know they are compliant with the ever changing regulatory training regiments? Who is ready to return to work, Are they healthy and symptom free today, how about yesterday? How can we move people through our stores safely with constantly changing phase regulations. These work narratives were our starting point as we solutioned to help them prepare to reopen safely.

Deliverables included:

• Personas

• Visual Design Mood Boards

• Concept Sketches for User Journeys and Screens

• Wires frames

• Clickable Prototype for Usability Testing